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Yusuf, Suhardi and Zulkarnain, Imam and Anisa Nanda Novita, Anisa and Arya, Darmawan Differentiation Services and Customer Value that Affects Customer Satisfaction and Customer Loyalty PT. Samudra Jaya Sakti. 6th Annual International Conference on Management Research (AICMaR 2019), 132. pp. 147-151. ISSN 2352-5428