Items where Author is "FAUZIAH, FIKA"

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FAUZIAH, FIKA (2021) ANALISIS CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DALAM MENINGKATKAN KEPUASAN DAN LOYALITAS PELANGGAN (Studi pada Bengkel Yamaha Fanams Motor, Jaktim). Skripsi thesis, Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta.

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