Items where Author is "IMELDA, ROSARIO"

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IMELDA, ROSARIO (2017) PENGARUH KUALITAS PELAYANAN PURNA JUAL DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN (Studi Kasus pada Bengkel PT. ABC Sunter). Laporan Tugas Akhir thesis, Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta.

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