Items where Author is "SIBUEA, ROSMA"

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SIBUEA, ROSMA (2021) ANALISIS KEPUASAN PENUMPANG ATAS KUALITAS PELAYANAN KAPAL MENGGUNAKAN METODA SERVQUAL (Studi Kasus Penumpang Kapal PT PELNI). Skripsi thesis, SEKOLAH TINGGI ILMU EKONOMI JAKARTA.

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