Items where Author is "SOFWALINA, SOFIA"

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SOFWALINA, SOFIA (2019) PENGARUH KUALITAS LAYANAN CSO DAN CITRA PERUSAHAAN TERHADAP LOYALITAS YANG DI MEDIASI OLEH KEPUASAN (Studi Pada Customer Services PT. Bank Central Asia cabang Kramatjati). Skripsi thesis, Sekolah Tinggi Ilmu Ekonomi Indonesia (STEI) Jakarta.

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