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indra sakti, indra and Sakti, I (2014) JURNAL The Effect Individual Characteristics, Strength Groups, Emotional Exhaustion, Organization Citizenship Behavior To Job Satisfaction And Service Sabotage In Restaurant Bekasi City West Java, Indonesia. The Effect Individual Characteristics, Strength Groups, Emotional Exhaustion, Organization Citizenship Behavior To Job Satisfaction And Service Sabotage In Restaurant Bekasi City West Java, Indonesia, 3 (9). ISSN 2319 – 8028