Ervianawati, Ervianawati (2021) PENGARUH AUDIT OPERASIONAL DAN PELAKSANAAN PENGENDALIAN INTERNAL TERHADAP EFEKTIVITAS PELAYANAN KESEHATAN PADA RUMAH SAKIT (Studi Empiris Rumah Sakit Ibu dan Anak Bunda Aliyah Jakarta). Skripsi thesis, Sekolah Tinggi Ilmu Ekonomi Jakarta.
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Abstract
ABSTRAK Penelitian ini bertujuan untuk menguji apakah Audit Operasional dan Pelaksanaan Pengendalian Internal berpengaruh terhadap Efektivitas Pelayanan Kesehatan pada Rumah Sakit Ibu dan Anak Bunda Aliyah Jakarta. Populasi dari penelitian ini seluruh pegawai pada Rumah Sakit Ibu dan Anak Bunda Aliyah Jakarta yang berjumlah 314 pegawai. Sampel ditentukan dengan metode purposive sampling dengan menggunakan rumus solvin sehingga jumlah sampel yang didapat sebanyak 76 responden. Data yang digunakan dalam penelitian ini berupa data primer. Metode pengumpulan data yang digunakan dengan menyebarkan kuesioner. Dari 76 kuesioner yang disebarkan, hanya 65 kuesioner yang dikembalikan dan diolah oleh peneliti. Penelitian ini menggunakan pendekatan kuantitatif. Peneliti menggunakan teknik analisis regresi linear berganda yang pengolahannya dibantu oleh sistem SPSS versi 26.0. Hasil penelitian menunjukkan bahwa: (1) audit operasional berpengaruh positif dan signifikan terhadap efektivitas pelayanan kesehatan; (2) pelaksanaan pengendalian internal berpengaruh positif dan signifikan terhadap efektivitas pelayanan kesehatan; (3) audit operasional dan pelaksanaan pengendalian internal secara simultan berpengaruh positif dan signifikan terhadap efektivitas pelayanan kesehatan. Kata Kunci : Audit Operasional, Pelaksanaan Pengendalian Internal, Efektivitas Pelayanan Kesehatan Pada Rumah Sakit. ABSTRACT This study aims to examine whether Operational Audit and the Implementation of Internal Controls affect the Effectiveness of Health Services in Hospital The population of this study were all employees at the Mother and Child Hospital of Bunda Aliyah Jakarta, totaling 314 employees. The sample was determined by purposive sampling method using the solvin formula so that the number of samples obtained was 76 respondents. The data used in this study are primary data. Data collection method used by distributing questionnaires. Of the 76 questionnaires distributed, only 65 were returned and processed by the researcher. This study uses a quantitative appoarch. The researcher uses multiple linear regression analysis technique which processing is assisted by SPSS version 26.0 system. Based on the result of the study indicate that: (1) operational audit has a positive and significant effect on the effectiviness of health services; (2) implementation of internal control on the effectiviness of health services; (3) operational audit and the implementation of internal control simultaneously have a positive and significant effect on the effectiviness of health services. Keywords : Operational Audit, Implementation of Internal Control, Effectiveness Of Health Services In Hospital.
| Item Type: | Thesis (Skripsi) | ||||||||
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| Subjects: | Akuntansi > Auditing | ||||||||
| Divisions: | S1 Akuntansi | ||||||||
| Depositing User: | Mrs Ervianawati | ||||||||
| Date Deposited: | 04 Oct 2021 08:31 | ||||||||
| Last Modified: | 04 Oct 2021 08:31 | ||||||||
| URI: | http://repository.stei.ac.id/id/eprint/5371 |
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