Lestari, Rita (2021) PENGARUH INOVASI PRODUK, KUALITAS LAYANAN ONLINE, PROMOSI MEDIA SOSIAL TERHADAP KEPUTUSAN PEMBELIAN SEBLAK TULANG LUNAK KEDAI REUMBAY. Skripsi thesis, Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta.
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Abstract
Penelitian ini bertujuan untuk mengetahui pengaruh inovasi produk baru, kualitas layanan online dan promosi media sosial terhadap keputusan pembelian pada Kedai Reumbay. Penelitian ini dilakukan di Daerah Nagrak Sukabumi. Metode analisis penelitian yang digunakan dalam penelitian ini adalah deskriptif kuantitatif dengan analisi regresi linear berganda. Yaitu penelitian yang bertujuan untuk mengetahui pengaruh variabel persepsi harga, product, promosi dan kualitas layanan pengiriman delivery order terhadap keputusan pembelian produk secara online. Adapun metode penelitian yang digunakan dalam penelitian ini adalah metode penelitian kuesioner dimana data diperoleh melalui kuesioner dan data yang dikumpulkan dari pertanyaan dengan jumlah sampel sebanyak 102 orang. Metode pengambilan sampel yang digunakan dalam penelitian ini adalah purposive sampling. Hasil dari penelitian ini menunjukkan bahwa secara parsial dan Simultan Inovasi Produk, Kualitas Layanan Online dan Promosi Media Sosial ) t = 0.000 < 0.05 berpengaruh secara signifikan terhadap keputusan pembelian.Perusahaan mempertimbangkan untuk meningkatkan Kualitas Layanan Online dan Promosi Media Sosial agar mempercepat peningkatan pemasaran pada perusahaan. This study aims to determine the effect of new product innovation, online service quality and social media promotion on purchasing decisions at Kedai Reumbay. This research was conducted in the Sukabumi Nagrak area. The research analysis method used in this research is descriptive quantitative with multiple linear regression analysis. That is a study that aims to determine the effect of price perception variables, product, promotion and delivery service delivery order quality on online product purchasing decisions. The research method used in this study is a questionnaire research method where data is obtained through questionnaires and data collected from questions with a total sample of 102 people. The sampling method used in this research is purposive sampling. The results of this study indicate that partially and Simultaneously Product Innovation, Online Service Quality and Social Media Promotion t = 0.000 <0.05 have a significant effect on purchasing decisions. The company is considering improving the Quality of Online Services and Social Media Promotion in order to accelerate the increase in marketing at the company.
Item Type: | Thesis (Skripsi) | ||||||||
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Subjects: | Manajemen > Manajemen Pemasaran | ||||||||
Divisions: | S1 Manajemen | ||||||||
Depositing User: | Ms RITA LESTARI | ||||||||
Date Deposited: | 29 Dec 2021 07:12 | ||||||||
Last Modified: | 29 Dec 2021 07:12 | ||||||||
URI: | http://repository.stei.ac.id/id/eprint/6494 |
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