Putri, Aninda Eka (2022) KESADARAN WAJIB PAJAK, KUALITAS PELAYANAN DAN SANKSI PERPAJAKAN TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI DI KPP PRATAMA JAKARTA CAKUNG. Skripsi thesis, sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta.
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Abstract
ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh kesadaran wajib pajak, kualitas pelayanan dan sanksi perpajakan terhadap kepatuhan wajib pajak orang pribadi studi kasus pada kantor pelayanan pajak pratama Jakarta cakung Jenis penelitian yang digunakan pendekatan kuantitatif, yang dianalisis dengan menggunakan data panel dengan menggunakan program perangkat lunak SPSS 24. Populasi dari penelitian adalah 370.252 wajib pajak Kantor Pelayanan Pajak Pratama Jakarta Cakung. Sample ditentukan menggunakan rumus slovin dengan jumlah sample 100 responden. Pengumpulan data dilakukan menyebar kuisioner kepada responden dan diukur dengan skala likert. Hasil penelitian menunjukkan bahwa kesadaran wajib pajak berpengaruh dan signifikan terhadap kepatuhan wajib pajak orang pribadi,kualitas pelayanan tidak berpengaruh dan tidak signifikan terhadap kepatuhan wajib pajak orang pribadi,sanksi pajak tidak berpengaruh dan tidak signifikan terhadap kepatuhan wajib pajak orang pribadi Kata Kunci: Kesadaran Wajib Pajak, Kualitas Pelayanan, dan Sanksi Perpajakan ABSTRAK This study aims to determine the effect of taxpayer awareness, service quality and tax sanctions on individual taxpayer compliance with a case study at the Jakarta Cakung Pratama Tax Service Office. This type of research used a quantitative approach, which was analyzed using panel data using the SPSS 24 software program. The population of the study was 370,252 taxpayers at the Jakarta Cakung Pratama Tax Service Office. The sample was determined using the Slovin formula with a sample size of 100 respondents. Data was collected by distributing questionnaires to respondents and measured by a Likert scale. The results show that, taxpayer awareness has an effect and is significant on individual taxpayer compliance,service quality has no and no significant effect on individual taxpayer compliance,tax sanctions have no and no significant effect on taxpayer compliance. personal tax Keywords: Taxpayer Awareness, Quality Of Services And Tax Sanctions
| Item Type: | Thesis (Skripsi) | ||||||||
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| Subjects: | Akuntansi > Perpajakan | ||||||||
| Divisions: | S1 Akuntansi | ||||||||
| Depositing User: | ANINDA EKA PUTRI | ||||||||
| Date Deposited: | 03 Sep 2022 06:13 | ||||||||
| Last Modified: | 03 Sep 2022 06:13 | ||||||||
| URI: | http://repository.stei.ac.id/id/eprint/8260 |
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